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Item Maintenance and publishing

devonparish
New Contributor II

I am trying to publish my first item (shirt) and I am able to successfully validate the item and publish but the CIC status is in review with the below log info. 

CIC999:Log into 1SYNC Product Introduction, add retailer specific attributes

I am publishing to Kroger and have the Kroger Item Load quick sheets but I am not finding what I am missing. 

This is apparel and it should be at the each (consumer unit) in the Hierarchy.  No case of product or pallet of product.

 

5 Replies

Montavio
Moderator
Moderator

Hi @devonparish! What this is instructing you to do is visit 1 World Sync's Product Introduction platform, otherwise known as Kroger VIP.

You can see how to log in here: https://community.1worldsync.com/t5/IM-to-VIP-Training/101-Basic-How-to-Log-Into-Product-Introductio...

You can see more videos on how to finish topping off an item in Kroger VIP: https://community.1worldsync.com/t5/Kroger-Training/ct-p/KrogerTrainingOffering

Let us know if you need anything else!

devonparish
New Contributor II

Thank you, I am still receiving some validation errors on the Kroger side and trying to work through them.

JustinW
Moderator
Moderator

Hi, @devonparish welcome to the Community. Please let us know if you run into any specific errors that you have questions about resolving.

devonparish
New Contributor II

Thanks Justin, I am getting the attached errors on the Kroger side.

Validation errors.PNG

Montavio
Moderator
Moderator

Hi @devonparish, these errors are being triggered due to missing or incorrect information. Please review this Community article to see tips and instructions on how to troubleshoot these errors: https://community.1worldsync.com/t5/Troubleshooting-Attribute/PI-Workflow-How-to-See-All-Attributes-...

If after reviewing this article you are still having some trouble, let us know which specific error we can help with. Thanks!