01-30-2024 04:57 PM
I am trying to publish my first item (shirt) and I am able to successfully validate the item and publish but the CIC status is in review with the below log info.
CIC999:Log into 1SYNC Product Introduction, add retailer specific attributes
I am publishing to Kroger and have the Kroger Item Load quick sheets but I am not finding what I am missing.
This is apparel and it should be at the each (consumer unit) in the Hierarchy. No case of product or pallet of product.
01-30-2024 05:57 PM
Hi @devonparish! What this is instructing you to do is visit 1 World Sync's Product Introduction platform, otherwise known as Kroger VIP.
You can see how to log in here: https://community.1worldsync.com/t5/IM-to-VIP-Training/101-Basic-How-to-Log-Into-Product-Introductio...
You can see more videos on how to finish topping off an item in Kroger VIP: https://community.1worldsync.com/t5/Kroger-Training/ct-p/KrogerTrainingOffering
Let us know if you need anything else!
02-07-2024 09:54 AM
Thank you, I am still receiving some validation errors on the Kroger side and trying to work through them.
02-08-2024 08:45 AM
Hi, @devonparish welcome to the Community. Please let us know if you run into any specific errors that you have questions about resolving.
02-08-2024 12:23 PM
Thanks Justin, I am getting the attached errors on the Kroger side.
02-08-2024 12:39 PM
Hi @devonparish, these errors are being triggered due to missing or incorrect information. Please review this Community article to see tips and instructions on how to troubleshoot these errors: https://community.1worldsync.com/t5/Troubleshooting-Attribute/PI-Workflow-How-to-See-All-Attributes-...
If after reviewing this article you are still having some trouble, let us know which specific error we can help with. Thanks!