12-08-2021 11:00 AM
We are updating our packaging and are loading new images into DAM through IM. I know these images will flow directly through to Kroger VIP, however I do not know how Kroger gets notified of a new image. Do I need to "submit" the update for our current GTINs that are listed with Kroger within VIP?
Thank you,
Kendra Baltus, Dare Foods Inc
kbaltus@darefoods.com
12-08-2021 04:54 PM
Kendra,
When you submit the change, check the item in Kroger's portal to see what the status is. If "In Process Supplier" then validate and resubmit.
12-08-2021 05:06 PM
Thank you, Kroger should then pick it up and pull image for their eCommerce website?
12-09-2021 09:58 AM
Yes,
The item status would change it to Completed or Synchronized.