12-19-2023 03:42 PM
I continue to get this error on multiple styles that I have uploaded. I uploaded them all the same way and some were approved, but a large amount now have this error. Can someone help me fix this?
12-19-2023 04:33 PM
Hello @kvandyke,
The error is due to Image Orientation Type Code.
Image Orientation Type Code should be BLANK.
Once corrected - the error will be resolve.
Please let me know if you have any further issues.
12-19-2023 04:05 PM - edited 12-19-2023 04:06 PM
Hello @kvandyke,
Welcome to the 1WS Community!
I went and reviewed your submissions - I would recommend on the GTINs returned for Data Integrity Issue remove the BLANK image, save and resubmit.
This should clear the issue and completed on Kroger's end.
Let me know if you have any further questions. And thank you for being a part of the 1WS Kroger Community!
12-19-2023 04:29 PM
When I remove the blank image I get this error??

12-19-2023 04:33 PM
Hello @kvandyke,
The error is due to Image Orientation Type Code.
Image Orientation Type Code should be BLANK.
Once corrected - the error will be resolve.
Please let me know if you have any further issues.
12-21-2023 12:49 PM
Hello,
I corrected the image issue and summited back and continue to get the "data integrity" issue?
12-21-2023 01:07 PM
Hello @kvandyke,
Since the GTIN in question is both Consumer and Dispatch unit - Invoice Indicator Unit MUST be YES.
Please update, save and resubmit.