05-08-2024 04:55 PM
Hi,
Please assist with the item GTIN 00773479402179 - Kroger has returned us the item with the error notification as DATA INTEGRITY ISSUE WITH SETUP INFORMATION.
Don't see what I need to adjust in the item. Could i ask you to look into it and advise?
Thank you in advance.
05-08-2024 05:42 PM
Hello @Kateryna,
Welcome back to the community!
Upon reviewing your GTIN, the data provided below seems to be causing the error. To resolve this, I suggest changing the attribute "YES" to "NO" and leaving Model GTIN blank.
After making these changes, save them and resubmit the item to Kroger.
If Kroger requires a new IMF to be assigned, make sure to select "NEW" as the Kroger Item Reason Code.
If you require any further assistance, please don't hesitate to reach out.
05-09-2024 02:12 PM
Thank you very much! It worked out.
05-08-2024 05:42 PM
Hello @Kateryna,
Welcome back to the community!
Upon reviewing your GTIN, the data provided below seems to be causing the error. To resolve this, I suggest changing the attribute "YES" to "NO" and leaving Model GTIN blank.
After making these changes, save them and resubmit the item to Kroger.
If Kroger requires a new IMF to be assigned, make sure to select "NEW" as the Kroger Item Reason Code.
If you require any further assistance, please don't hesitate to reach out.
05-09-2024 02:12 PM
Thank you very much! It worked out.
05-09-2024 03:39 PM
Hello @Kateryna,
Thrilling news!
We're delighted to have been of assistance! Should you have any more questions, don't hesitate to reach out.
Thank you for being an essential part of our community!