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DATA INTEGRITY ISSUE WITH SETUP INFORMATION

Kateryna
New Contributor II

Hi, 

Please assist with the item GTIN 00773479402179 - Kroger has returned us the item with the error notification as DATA INTEGRITY ISSUE WITH SETUP INFORMATION. 

Don't see what I need to adjust in the item. Could i ask you to look into it and advise? 

Thank you in advance. 

2 Solutions

Accepted Solutions

RenaeB
Moderator
Moderator

Hello @Kateryna

Welcome back to the community!

Upon reviewing your GTIN, the data provided below seems to be causing the error. To resolve this, I suggest changing the attribute "YES" to "NO" and leaving Model GTIN blank.

RenaeB_0-1715204412670.png

After making these changes, save them and resubmit the item to Kroger.

If Kroger requires a new IMF to be assigned, make sure to select "NEW" as the Kroger Item Reason Code.

If you require any further assistance, please don't hesitate to reach out.

View solution in original post

Kateryna
New Contributor II

Thank you very much! It worked out.

View solution in original post

3 Replies

RenaeB
Moderator
Moderator

Hello @Kateryna

Welcome back to the community!

Upon reviewing your GTIN, the data provided below seems to be causing the error. To resolve this, I suggest changing the attribute "YES" to "NO" and leaving Model GTIN blank.

RenaeB_0-1715204412670.png

After making these changes, save them and resubmit the item to Kroger.

If Kroger requires a new IMF to be assigned, make sure to select "NEW" as the Kroger Item Reason Code.

If you require any further assistance, please don't hesitate to reach out.

Kateryna
New Contributor II

Thank you very much! It worked out.

RenaeB
Moderator
Moderator

Hello @Kateryna

Thrilling news!

We're delighted to have been of assistance! Should you have any more questions, don't hesitate to reach out.

Thank you for being an essential part of our community!