05-19-2024 03:02 PM
Hello ive gotten this message. Ive tried to switch the classes but nothing seems to work. If someone can help me out. Thank you
One or more of the classes that you submitted does not match the class that Kroger has for this hierarchy. Please select the correct class and resubmit. - GTIN : 00714444004011, VIP Submitted Class : 202 , PID Class : 013
05-20-2024 07:59 AM
Hello @GLADISCUSTODIO,
Welcome back to the Community!
After reviewing your GTIN, I see it hasn't been updated to 013.
Please update your Kroger Class Code to 013, then save and exit out of the Classification screen.
Validate your GTIN, save and return, and re-submit to Kroger.
After following these steps, the error will disappear and an IMF will be assigned.
If you have any further questions, please let us know. Thank you for being a valued member of the 1WS Kroger Community!