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CIC 999 Class Does not Match

AMingea
New Contributor II

AMingea_0-1707234263948.png

Hello, I am receiving this error and am unsure how to fix. Thank you.

1 Reply

DanV
Moderator
Moderator

Hello, AMingea, thanks for continuing the use of the community.

The message states that Kroger has this item as class 448 but its being submitted with class 450, to update the class follow the instructions below:

Edit the Case:

DanV_0-1707234853709.png

Scroll down to Classification Specific Attributes and select View/Modify Attributes:

DanV_1-1707234917780.png

Select Family Tree:

DanV_2-1707235009257.png

From here you can update the Class and save, Validate, Save & Return, then Submit.