sync website

[Bea]

Is the site down today I can not seem to get anything to work. The page does not load and it keeps swirling around.

[jcharles]

Bea,

Can you attempt to log in here  https://1worldsync.com/ 

[CommunityJedi22]

Hello, Bea.  Thank you for reaching out via the customer community.  I am checking in with you to make sure you saw my colleague's note and confirm you were able to login using the link from our site he provided.  Please let me know if I can help.

[kxsRSC]

I can log in and pull a parent GTIN, but when I try to look at the child GTIN linked, nothing comes up.

[kxsRSC]

Now, if I want the details on a parent GTIN, nothing displays.

[kxsRSC]

OK...seems to be working now.  I logged out & logged back in.

[Bea]

Thanks I was finally able to log on, must have been a temporary issue.

[CommunityJedi22]

hello, can you provide me with an example GTIN so I can take a look for you?

[kxsRSC]

It seems to be working now....but kind of intermittently.  If an item takes time to load or doesn't load, I just log out & log back in, then it seems to work.