having trouble linking and publishing items

[DanC]

i am trying to link my items together (eaches, displays and cases) for McLane but keep coming up with error messages. I am unable to link and publish items. 

Need help ASAP. I have called and emailed for over a week and not getting any assistance. 

[Val]

Hello, @DanC, thank you for reaching out to our customer community. Welcome.

We are very sorry to hear about the communication issues. We can be reached over the phone from Monday to Friday, from 8AM ET to 6PM ET at 866.280.4013 opt 2 - 1, please. Tickets can be raised with us either directly from the Community (more details here New: Customers Can Create & Manage Tickets in Community) or by emailing us at technicalsupport@1worldsync.com.

For more details about linking items in Item Management, we have a guide here: How to Link Items to create a Hierarchy.

If the issues you are encountering persist, please let us know which GTINs you are having issues with so that we may assist further and we would be delighted to. While we can assist with general information, it should be much more useful for us to help with the specific items that are failing or not linking as intended.

Thank you and looking forward to your updates.

[DanC]

I have called and was placed on hold and waited on a line that i was disconnected from. 

The GTINs are 00810201910936, 00810201910578, 00810201910882, 00810201910523,00810201910165

linked items