a week ago
Good afternoon,
We have a customer asking us to publish an inner package (as a case) with just the child, however, this particular inner is also linked to several other cases.
Is there a way to do this without messing up all the other links involved?
The GTIN is:
10030800910008 case
00030800911008 pkg
00030800910001 unit
Thanks in advance!
A_Flower
a week ago - last edited a week ago
Hello Andrea (@A_Flower), thank you for being a valued member of our community and welcome back.
You've hit on a really important point! It's a question we see quite often, and clarifying it will definitely help others too.
Please access the Package 00030800911008 in Item Management and click on the highlighted button to add additional values for Ordering, Dispatch and Invoice indicators for the new retailer only:
I added Kroger as an example only in the screenshot below. Please add the intended retailer instead of Kroger and they will be the only one receiving the 3 indicators with a True value instead of False:
This will not affect any of your other retailers and the already published information to them.
Please let us know if this helped or if there is anything else we may assist with for this request. Thank you and have a wonderful day!
a week ago
We need to confirm it won’t mess up someone else we've already published to
Thanks!
a week ago - last edited a week ago
Hello Andrea (@A_Flower), thank you for being a valued member of our community and welcome back.
You've hit on a really important point! It's a question we see quite often, and clarifying it will definitely help others too.
Please access the Package 00030800911008 in Item Management and click on the highlighted button to add additional values for Ordering, Dispatch and Invoice indicators for the new retailer only:
I added Kroger as an example only in the screenshot below. Please add the intended retailer instead of Kroger and they will be the only one receiving the 3 indicators with a True value instead of False:
This will not affect any of your other retailers and the already published information to them.
Please let us know if this helped or if there is anything else we may assist with for this request. Thank you and have a wonderful day!
a week ago
Thank you so much for this!
Will I need to change the Product Type or leave it as Package?
a week ago - last edited a week ago
Thank you for the follow-up, Andrea.
You can leave the Product Type as Package please, otherwise this update will be sent to all other retaielers as well and it may affect current publications.
Thank you and please let us know if there is anything else we may assist with.