_Ask A Question for Item Management (IM)

How do I login to Item Management?

I have a login for Product Introduction but it doesn't work for Item Management and there's no option to sign up...

Resolved! Nutrient Panel CIC

Hello,Trying to correct a CIC error. But not sure how to correct it. It says to send a Change by Refresh message. I had to update another attribute and saved the item. But the error still generates.Status Description: Nutrition Panel 1 Nutrient Calor...

Republishing to US Foods

I am trying to correct the Min Product Lifespan from Production (Days), in an already published & sync'd item, which I did & saved & validated. Now I want to republish, but cannot find what is the difference between Initial Load & New. How do I know ...

attribute alternateClassification/sequenceNumber

please identify the attribute 'attribute alternateClassification/sequenceNumber'. what is it called in the fuse fs_item tab? identify it by column please.

Resolved! By Measure vs By Serving

I'm currently using the Reinhart Playlist. I got this Warning: Please provide 100 unit nutritional information. Use Nutrient Basis Quantity Type (nutrientInformation/nutrientBasisQuantityTypeCode) with a value of BY_MEASURE 1) Does 100 unit nutriti...

publishing to kroger

I tried to publish a new item to Kroger. I got the following error: Your parent and child direct link quantities should match your parent Item Quantity of Next Level Item(s) (totalQuantityOfNextLowerTradeItem) This is a case of 20 identical items. I ...

Image from and external link

Hello, I am trying to import an image using an external link but do not know what values are expected for the Source and Reference File Type fields. Do you have anything that explains how to use the external file fields and what is required? Error /...

Trade Item

Dumb question, but I've been struggling with errors all morning and can't seem to confirm this...Is a trade item a case or an each?

Resolved! Can I clone a case to create an each?

If we have created items in the case format, can we clone those to create the eaches (can), or did we mess up and we'll have to start with the cans and clone those to make the cases? Thank you in advance for your help.

Resolved! Item Management

If I am changing and existing items case UPC (but not the selling unit UPC), does this item need a new retailer item number set up (if working with Walmart)?

Canada ECCnet

We have products manufactured in Canada, are we able to publish directly to Canadian recipients using 1WS? Currently our Canadian division is utilizing ECCnet for their GDSN activities and we are trying to consolidate our processes. Do they have to ...

Ounce vs. FL Ounce Attribute

Hi! I have products where the size is represented on the package as just OZ. I have other products where the package states FL. OZ for the size. For Kroger, I am to mark the attribute as it is represented on the package. In some cases, that may be ...

How to enter dimensions when there is more than one set of dimensions for a GTIN

We have some products that are produced at more than one plant. Different plants use different types of cases, with different dimensions. The dimensions are close, but in some instances, there is a greater than 4% difference in the two dimension sets...

Foodservice - Product Formulation Statement

Hello,How do we upload our signed Product Formulation Statement (PDF document) for our foodservice items?

EUDAMED

Does 1WorldSync publish to EUDAMED ?

Empty Shipper

I have an empty shipper that I need to introduce into Kroger, how will this work?

Is Trade Item an Orderable Unit?

All of a sudden I have several review errors telling me the following - isTradeItemAnOrderableUnit MUST be True/Y for at least one GTIN within the hierarchy. There has always been an orderable unit as True set up for all of these items and I don't u...

Delete an item

Can you please tell me how to delete an item from the system?

Resolved! loading an image

Looking for options to load item images. Tried watching the digit asset management video but the file type (swf) will not open on my computer. Any other ideas? Is there a way to directly upload images from my computer to 1WorldSync without it bein...

Attributes for different customers

I have a customer wanting kilocalorie entered for the calories. How do I make that attribute stick for only that customer while having using calorie - international table for the rest of my customers? Thanks! A Flower

Resolved! Enhanced vs Classic

Is there a "cheat sheet" of some sort that bridges the gap between the Enhanced and the Classic view? I am currently in webinar training, and it is not making sense.

Resolved! Marketing Message required when "division request" selected

Where do I find the location to enter a marketing message? It says it's required and I can't find the field.

Resolved! Sync Status Error Message

I am getting an error message under Result that says "Completed with warnings". How do I find out what the warning is in order to correct it?

1WS Certification Status

I loaded new items and then I generated an Extract to review the items. I noticed a column on the report that I have not seen before. It is column ISI - 1WS Certification Status (owsCertificationStatus) = NR. What does this mean? I reviewed my items ...

Error message

Good morning,I have a few messages in my recipient responses asking me to fill in the inner pack. I'm not sure what it is asking for.The wording says: quantityOfNextLevelTradeItemWithinInnerPack - Quantity Of Next Level Trade Item Within Inner Pack m...

Publishing An item to different recipient

If an item is published to a recipient, how do you publish the same item to a different recipient?

Nutrient Basis Qty Type on Foodservice playlist

I do most of by validation on foodservice playlist. Under Nutrient Information there is Nutrient Basis Qty Type. What is this for? Does it display on the NFP? Thank you! ~Sandi

Purge vs Discontinue

Looking to define the difference between Purging an item in IM or discontinuing an item. Just recently started using IM but have been working with 1WS for years for PI customers. Recently ran a fuse report and there are hundreds of items that need ...

Resolved! Clone an item to create a case

When you clone an each to create a case the images do not come over. Do I need to add the images to the case as well or do they show to the buyer with the each link?

Account Manager?

I was on a 1WorldSync webinar today, and they mentioned something about 'Ask your account manager.' How do I find out who my Account Manager is? Thanks!