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Warning message

A_Flower
Contributor III
Good morning,
I have the following warning for Associated Grocers of New England, and I'm not sure exactly what it means.
The only thing we have in our external file is the URL for our Kosher Certificate. I have clicked true on "Primary Image", but that didn't take away the warning. Can you please assist? I've attached a screen shot of the external file.
Thank you!
A_Flower
 
WARNING: Please identify which Product Image is the Primary Image (externalFileLink/primaryImage). The primary image should be the main front facing image which represents the product.
 
15 Replies

CommunityJedi22
Community Manager
Community Manager

Hello, A_Flower.  It is good to talk again.  Can you provide me a couple of GTINs with this issue so I can take a closer look?

Sure thing, here ya go.

00030800630008

00030800001518

CommunityJedi22
Community Manager
Community Manager

Hello, I took a look in Item History, Sync Status, and your worklist and am not seeing those errors.  Is this occurring in Production?  Can you double-check those GTINs?

I've attached another screen shot for you showing the gtin and the warning message.

I should add that I have not published these items yet. They are a new request.

Also, when I go to AG of NE's landing page to fill out a trading partner form it says a password is needed.

Do I need to fill out a trading partner form to publish to them?

CommunityJedi22
Community Manager
Community Manager

OK, I see it now as I was able to replicate.  I am discussing this with our playlist SME and will get back to you.  Also, please keep in mind, this is just a warning and will not impact your publications to your trading partner.

Ok, thanks so much for your help!

I'll just go ahead and publish the items. If needed later, I can make adjustments.

CommunityJedi22
Community Manager
Community Manager

Great, can you try publishing 00030800630008 and let me know when you do?  I want to see if the warning shows upon publication as well when that playlist is enabled.