‎08-04-2025 08:25 AM
Good morning,
S. P. Richards is asking me to publish some items to them, however, I'm not finding a trading partners form for them.
Is it normal for a customer not to require a TPF be filled out?
Can I publish without one?
Thanks!
A_Flower
‎08-04-2025 09:11 AM
Hello @A_Flower and welcome back. It is always great to work with you. Typically, yes, per the recipient preferences and Implementation Guides, you should start the process with the Trading Partner Forms. The process varies by recipient, but often they will trigger their subscription to you once you complete that form. The recipient you mentioned is not listed here, but for future reference, here is a list of the most common forms:
‎08-04-2025 09:48 AM
Thanks for the quick reply, however, I had already looked on this list and didn't find them.
On my home page, I see where they are requesting items be published to them.
When I go to their landing page, it tells me I need a password to see anything.
After doing some research on Google, it appears they do not have a TPF.
Thanks!
‎08-04-2025 10:43 AM
Hello @A_Flower, and sorry you are encountering that issue. This typically occurs when the recipient's landing page is under construction and not fully launched publicly. Do you have a contact for your trading partner that you could ask how they prefer you get started?
‎08-04-2025 10:57 AM
Thanks for the reply.
I've reached out to our salesguy and asked if he could point me in the right direction.
Your help is much appreciated!