Resend

[mvinkler]

When you press the resend button, does it correct recipient requests?

[nancyVigo]

@mvinkler, good morning!  I had never noticed that resend button.  I did find it and I am curious as to what its purpose is. 

[jcharles]

@nancyVigo @mvinkler 

Hello and welcome back!

Can you provide a screenshot so I know exactly which button to describr?

Thank you!

[mvinkler]

[jcharles · Accepted solution]

Ok, awesome, here we go!

Resend can be used to send a change without editing any values, known as a “ghost
modify”. If the GTIN is published, this will also trigger outbound synchronization.

You would want to make corrections as Item Management will not address them.

The "ghost" modify is a term where we just send the content again without any changes.

[mvinkler]

Would this work as a "Send a Refresh Message"?

[jcharles]

Good morning!,

Yes, this would resend the publication back through but without the needed changes they might ask for.

[CheesemakersInc]

Will resend work if I need to update images or remove EFL's?

[Julie]

Hello @CheesemakersInc and thanks for reaching out. 

Resend can be used to send an update without editing any item information, it is known as a “ghost modify”. If the GTIN is published, this will also trigger outbound synchronization.

After reviewing your account I would recommend reaching out to the Aligntrac Sync / PDI team to find out more about what your next steps should be to update / remove images as they would be able to assist you in updating the information in the right place. The email address for them is: syncpdisupport@1worldsync.atlassian.net . Thank you.

[LuisalbaMunoz]

Question 1

My recipient has requested me make updates on attributes that are already filled out properly & "Please send a Change by Refresh message" will this make this time for them to populate those fields?

Question 2

I have also an scenario where a image needed to be uploaded and be sent as "Please send a Change by Refresh message" will this work as well?