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Resend

mvinkler
New Contributor II

When you press the resend button, does it correct recipient requests?

11 Replies

Hello, @LuisalbaMunoz, thanks for continuing the use of the community.

1. A "Change by Refresh message" is triggered by you making any item update and Saving the item in question, so you do not need to worry about (Re)Publishing the item.

2. Yes, updating the image and Saving your item afterwards will also trigger a  "Change by Refresh message". If in doubt, you can also always generate a "Change by Refresh" for any of your items by updating the Product Information Effective Date/Time (this is the first date in the Dates section in Item Management) to that day's date if it is not already.

Please let us know of this helped or if there is anything else we may help with for this request. Thank you and have a wonderful day!

Theo
Community Support

Hello @LuisalbaMunoz 

I have reviewed your request, and the Resend option can be used in both situations. One thing I would advise is that the item with the new image added should be saved first, as it has been updated, and then you can proceed with the Resend.