10-02-2024 03:24 PM
I originally uploaded a picture for my item in IM and after it was published I went to Product Information to finish completing the set up for Kroger and unfortunately the picture doesn't come up, it looks like the attached. I tried to remove it but can't find a way to do it. I went to IM to remove it from there and after republishing it with no picture, I went back to PI to try to add it there but the "image" is still there.
10-02-2024 03:37 PM
Hi Andrea,
Is this how you wished to see the removal?
10-02-2024 03:43 PM
Yes! Thank you very much!
10-07-2024 11:55 AM
Always a pleasure.
Please let us know when you have any more questions about this topic.
Thanks,
12-03-2024 04:02 PM
Hello, I need to remove an image from one of my products. Can you assist?
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12-03-2024 04:31 PM
Hello, @cammon105 Thank you for utilizing our customer community. Can you please send us a GTIN as an example so we can take a closer look and also confirm the environment? Is that Product Introduction or Item Management?
Thank you!