06-03-2024 09:35 AM
Hi Team,
Could you please help with item # 00036800497382, I am not able to publish this display shipper as it gives Net weight and gross weight error?
What should be the steps to publish this item to Topco?
Thanks.
Nitesh
06-03-2024 12:05 PM
Hello,
We have reviewed your hierarchy and it does display that the weights do not currently calculate. The easiest way to ensure the entire hierarchy calculates would be to take the "Net Weight" of ONE "Each" and multiply it by the number of "Eaches" it takes to create this level. You would then complete this for the "Gross Weight". The "Net Weight" would be the product alone and the "Gross Weight" would be the product along with the packaging. For example if 1 "Each" weighs 1 pound and the "Case" contains 12 "Each" you would do 1 times 12 calculating to 12 pounds for your "Case". Please re-calculate the weights on all 5 levels of your hierarchy.
Thanks