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Publication Delays

RebeccaNichols
Contributor

There appears to be a delay in processing publications today. We are still waiting for publications to come through to us from early this morning. Is this a known issue? 

Wakefern Food Corp Data Sync
1 Solution

Accepted Solutions

CommunityJedi22
Community Manager
Community Manager

For GTIN 00028400704519, when I look on the supplier side, they have some errors they need to correct.  For GTIN 00028400710459, they published it on 9-15 and then tried to publish it again.  They will actually need to republish it if they want to override the previous publication.  For GTIN 10041269408012, I see you sent a CIC at 4:02:20 this afternoon

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3 Replies

CommunityJedi22
Community Manager
Community Manager

Hello and welcome back.  I always enjoy getting to chat with you here.  I checked with our Service team and we have not had any reports of delayed issues for content recipients.  We took a look and your master subscription is running on schedule.  Do you have any examples (GLN and pub level GTIN) I can take a look at for you?

Hello! GTIN 00028400704519/GLN 0028400000000; GTIN 00028400710459/GLN 0028400000000; GTIN 10041269408012/GLN 0041269000004

Wakefern Food Corp Data Sync

CommunityJedi22
Community Manager
Community Manager

For GTIN 00028400704519, when I look on the supplier side, they have some errors they need to correct.  For GTIN 00028400710459, they published it on 9-15 and then tried to publish it again.  They will actually need to republish it if they want to override the previous publication.  For GTIN 10041269408012, I see you sent a CIC at 4:02:20 this afternoon