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Nutrient Basis Quantity

niteishk
Contributor II

00000446545806:CIC999:Nutrient Basis Quantity and UOM must be populated for all food items.:CHANGE_BY_REFRESH_MESSAGE:Please send a Change by Refresh message.

All fields are populated still getting this error. could you please suggest if i am missing out something?

12 Replies

CommunityJedi22
Community Manager
Community Manager

Are you seeing this error in IM and if so, which report?

CIC review report

CommunityJedi22
Community Manager
Community Manager

Hello, I apologize as I am not replicating that error in IM yet.  Can you tell me from which recipient you received that error?  I see it is a stand-alone Case level GTIN.  

CommunityJedi22
Community Manager
Community Manager

My colleague found this at the GTIN level.  Please populate this, save and let me know if it resolves.

CommunityJedi22_0-1656077321316.png

 

Caroline_Lahn
New Contributor II

I am also facing this same issue and cannot seem to resolve the error!

Caroline_Lahn_0-1680205490322.png

 

CommunityJedi22
Community Manager
Community Manager

Hello @Caroline_Lahn and thank you for using our Community.  Welcome.  I took a look at GTIN 00707704918739 and it validates successfully.  Did you already resolve the issue?

CommunityJedi22_0-1680208822655.png

 

Hi there! No, I didn't get it to validate. I started on another item and am getting the same issue:

Caroline_Lahn_0-1680208970594.png

 

Here is the NP to use for reference

Hatch Chile Cheese Nutritional.PNG

 

e:

CommunityJedi22
Community Manager
Community Manager

Hello @Caroline_Lahn , I am validating that GTIN as well.  

CommunityJedi22_0-1680209817656.png