Kroger VIP item setup errors

[cdubbell]

In Kroger VIP, why is Allergen Type Code information needed as required field? I am trying to add a non-food item and none of the allergens apply and there is not a N/A or None option? The exact error is: 

• KR15904 Allergen Type Code is required on base units. (00050333504430) 

I am also getting the following error codes and need help with these too.  Is there someone I can call to help figure this out?

• KR1014 Non Promotional Item is required if Promotional Type Code is populated, Product is Pre-Priced is Yes, or if Item is Labeled with Cents off Label is Yes. Item (00050333504430)
• KR15887 Non Promotional item is Required when Item is Labeled with Cents off Label equals TRUE or Pricing on Product equals TRUE, or Promotional Type Code equals BONUS PACK or FREE QUANTITY. Item (00050333504430)
• KR15898 Non-Promotional Item is Required when Item is Labeled with Cents off Label equals TRUE or Product is Pre-Priced equals TRUE.

[jcharles]

Chris,

 The Allergens doe have a None type of option and you can see it in my screenshot below

Then

We have the Non Promotional Item, this is what we need to be populated

Here is where you will find it with the definition,

Please try to move forward with the non promotional item

[cdubbell]

This got me past the allergen issue; thank you.  I do not understand your comment on the non-promotional item.  I tried entering the GTIN item number I am setting up here and that did not work.  I have tried a few other things to no avail.  

[jcharles]

Chris,

We have the following 

Do any of these apply to your product?

[cdubbell]

No, there is no promotion on this item.  This is an apparel item.  I am trying to leave this blank and it will not let me proceed.

[jcharles]

Chris,

Is the item actually Prepriced? meaning we have a price affixed on the outside of the product?

[cdubbell]

We do not have to put a price on it but we always have with every other retailer.  Does Kroger not want the price listed on their products?  The price would be printed on a UPC barcode hangtag attached to each apparel item.

[Rosemary]

Hello Product Support 

I was trying to enter a case pack and I saved under the wrong Category.  I put  10887283025824 as consumer Unit Yes and Base Unit Yes ordering Unit No and Dispatch unit No.  It should have been opposite.  

I was able to edit it to correct it but prior to the Edit - I completed the section Class specification, Now I can't save it because I am getting an error message  think this is why.  Shouldn't have completed this section for the case.  Can you please help to correct the Error?  

• itemExtensibleAttr_netContent ???itemExtensibleAttr_netContent???

  Class Specific
  Net Content Equivalent UOM Override: No
  eCommerce Description:
  Assortment Plan Name: Squishmallows 12 PR ASSORTMENT
  Color: TEAL
  PINK
  Supplier Style#/Model#: SQUASSRT-01
  Product Processing:
  Other Size Description: Assorted sizes 11/12 (1) 13/1 (1), 2/3 (2), 4/5 (2)
  Packaging/Serving:
  WIC/Additional Nutrition:
  Nutritional/Diet:
  Hazard:
  Net Content & UOM - Vendor: 12 Pairs [Pair]
  * Size Description: OTHER

  • itemExtensibleAttr_netContent ???itemExtensibleAttr_netContent???
  • PI8235 The errors reported at this time are hard errors that must be addressed in order for processing to continue. All other errors have been suppressed until the reported errors have been fixed. Please address these listed errors first.

[RichardFamma]

Greetings,

I am receiving two error messages and I am not sure what this pertains too.

• 6202 : Violation of max or min field length ( Supplier Style#/Model#[1:15])
• PI8235 : The errors reported at this time are hard errors that must be addressed in order for processing to continue. All other errors have been suppressed until the reported errors have been fixed. Please address these listed errors first.

[Montavio]

Hi @RichardFamma. I have reached out to you in ticket CXTECH-37204, which you should have gotten an email through, regarding your request. Please send the SDL spreadsheet that was receiving the errors in your reply to ticket CXTECH-37204. 

You can also create your own tickets through the Community by selecting the "Your Support tickets" option towards the top-right of the page:

If you have any further questions, please let us know.