Item not showing in manage publications

[AngieR]

Good Morning,

We had a pack size change on one of our items.  After digging in on how to update this item, I tried going through manage publications, but when I pull up the list, this item is not included.  Actually most of my items are not showing on this list.  And there is a filter showing "discontinued".  Can you advise on how I would accomplish updating a pack size for an existing item that has been published?

Thanks!

[jcharles]

@AngieR 

Hi Angie and Welcome back to our online community!

The first thing we need to determine is if the change warrants a new GTIN. I recommend taking a look at this discussion as the rules apply regardless of the recipient.

https://community.1worldsync.com/t5/Knowledge-Articles/Adherence-to-GTIN-Allocation-Rules/ta-p/1463

Can you share the GTIN you are working on and which recipient are you updating the hierarchy for?

[AngieR]

Thank you.  The GTIN is 1018644300009 and the recipient is Schnucks Markets.

[AngieR]

10186443000009-sorry.  Missed a zero in there

[jcharles]

What is the change to the pack size you trying to get updated?

[AngieR]

Case is going from 9/12oz to 12/12oz

[jcharles]

I ran through the GS1 US Decision support tool and I recommend you take a look here. I know you might need to form a new GTIN which will actually be easier than updating the existing.

https://www.gs1.org/1/gtinrules/en/decision-support

Let me know what you decide to do and I can certainly guide you through the process regardless of what you need to do.