03-03-2022 10:38 AM
Just wanted to check to see if there is some type of backlog with item exports. Status shows as processing, but I have not received any of my export reports back.
03-03-2022 12:17 PM
Resolved it by logging out and logging back in and reran reports.
03-03-2022 10:41 AM
Hello and thanks for reaching out via the community. At this time, the exports process between 5 to 10 requests at once, and after that, your request goes to a queue to be processed in the order they were requested. As a result, there are times when you will not get immediate responses for export requests if there is high traffic at that moment. I hope this helps and apologize for any inconvenience.
03-03-2022 10:45 AM
03-03-2022 12:17 PM
Resolved it by logging out and logging back in and reran reports.