09-12-2023 10:18 AM
Hello,
I keep getting errors for some items that I've published for 0041172100006---Associated Food Stores Inc that I'm missing a Main Product Image, the Net package quantity is required, and the package weight is required. I have checked and all fields and requirements are populated and yet the errors continue to be there. Any suggestions? Here is an example GTIN 50027000732309
Thanks
09-12-2023 11:20 AM
Hi Melanie,
I have reached out to Syndigo to see if they could advise us if these are legitimate errors or if Syndigo is experiencing issues with this GLN. I will advise the moment they respond. The ticket number is case # 01542464
09-12-2023 11:53 AM
I have a response from Syndigo regarding those attributes, let me know if you need help with those attributes.
09-14-2023 04:22 PM
I'd love help, I've checked and as far as I can tell every one of my items has a primary image and has the net content and the uom.
Thanks
09-14-2023 05:14 PM
Hello @foodingredients let us dig a little further for you to see what we can find. Be back with ya...
09-15-2023 02:29 PM
Melanie,
Could you attempt to republish from Maintain Publications as New? I curious since we have the requested attributes are present. Please let me when you republish and we can monitor.
09-15-2023 03:57 PM
Just republished 50027000732309 as NEW. Thanks