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Errors for Associated Food Stores

foodingredients
New Contributor II

Hello,

I keep getting errors for some items that I've published for 0041172100006---Associated Food Stores Inc that I'm missing a Main Product Image, the Net package quantity is required, and the package weight is required. I have checked and all fields and requirements are populated and yet the errors continue to be there. Any suggestions? Here is an example GTIN  50027000732309

Thanks

6 Replies

jcharles
Moderator
Moderator

Hi Melanie,

I have reached out to Syndigo to see if they could advise us if these are legitimate errors or if Syndigo is experiencing issues with this GLN. I will advise the moment they respond. The ticket number is case # 01542464

jcharles_0-1694533860227.png

I have a response from Syndigo regarding those attributes, let me know if you need help with those attributes.

foodingredients
New Contributor II

I'd love help, I've checked and as far as I can tell every one of my items has a primary image and has the net content and the uom. 

Thanks

CommunityJedi22
Community Manager
Community Manager

Hello @foodingredients let us dig a little further for you to see what we can find.  Be back with ya...

Melanie,

Could you attempt to republish from Maintain Publications as New? I curious since we have the requested attributes are present. Please let me when you republish and we can monitor.

foodingredients
New Contributor II

Just republished 50027000732309 as NEW. Thanks