Error Message After Trying to Clone Item

[nancyVigo]

Good afternoon team!

I am trying to clone an item and it is giving me an error message I have not seen before.  Please, see attached screen shot.

I successfully cloned the EACH.

Thanks!

[nancyVigo]

@Val, please find screen shot showing where I am getting stuck.  

[Val]

Hello @nancyVigo, it is great chatting with you again.

It looks like either the check digit is wrong, or one of the previous digits is wrong. If the first 13 digits are all correct, the check digit should be a "5", resulting in the following GTIN: 10071072092245.

You can also use the GS1 Check Digit calculator - https://www.gs1.org/services/check-digit-calculator - or the Item Management implemented one whenever you encounter such an issue. It may also be best to check internally and ensure the barcodes not already printed for the products and, if they were, they would need to be corrected, please. Thank you.

[nancyVigo]

@Val, good morning!

Thanks so much for catching that...I have updated our system with the correct Pack Gtin and will proceed with the cloning process.

Have an awesome day! 🙂

[Val · Accepted solution]

Good morning, @nancyVigo, it's always our pleasure. Great to hear everything is working as intended now, thanks for the update. We are here for you if anything else is needed, please. Awesome day to you and your team as well!