03-21-2023 01:56 PM
Hello, I am trying to edit an each where the gross weight was entered incorrectly. The GTIN is 00074305090039 and the parent is 20074305090039. The weight can be changed but when I go to SAVE, the system locks up and nothing happens... and I cannot move forward. All buttons like SAVE, VALIDATE and PUBLISH are all faded gray. If I try and get out of the Ite, the system tells me I need to SAVE or all changes will be lost.
Not sure how to fix this.
Thank you
03-21-2023 02:02 PM
03-21-2023 02:04 PM
should be 105 grams or 3.70oz
03-21-2023 02:09 PM
OK, it admittedly took about 60 seconds to save but I made a change that was successful. I recommend you make sure Grams per cubic centimeter is what you want instead of just grams: