DSD Authorization Worksheet Error

[lmartin]

Our team has been getting the following Error Message: 

Reason for Send Back:

ATTACHMENT - Missing or Incomplete - DSD Authorization Worksheet

Comments:

INVALID VENDOR NUMBER or SUB ACCOUNT PROVIDED � Update form, attach revised form in PI and resubmit

We have verified our Vendor Number multiple times and the error still occurs - would anyone know how to resolve? 

Thank you. 

[JustinW]

Hello,

Thank you for reaching out to us in the Community. I have reviewed recent DSD attachments from your company that has been uploaded. With both your Venod Number and Vendor Sub Account starting with 0 I would recommend putting an ' in front of those numbers. This will make sure that the full numbers get over to them without the leading 0s getting dropped. Please do let us know if you have any further questions. And thanks again.

[jcharles]

Hello,

Can you try to add the Class & Sub-Class, would this make a difference? I noticed that the only one they have accepted with no issue have been 10083791272648.

[smsabold]

Hello!

Thank you for the suggestion. I have updated our sheet with '0 for our Vendor and Sub Account numbers and resubmitted. However the item was sent back to Supplier again with the same error message. Any other suggestions as to what we are not filling out properly? Really appreciate the help and support! 

[JustinW]

Hello,

I would recommend reaching out to your Albertsons Sales Merchandiser to make sure they do not have different numbers listed for your Vendor Number or Sub Vendor Number as everything is showing correctly in the file.

[jschumann2]

Was the answer ever found here?  I am stuck with the same thing - I even looked at one accepted previously and with exception of date and cost, they match exactly.

[CommunityJedi22]

Hello @jschumann2 I am checking on this for you on our end and we will get back to you.

[CommunityJedi22]

Hello @jschumann2 .  I hope your week is going well,  I checked on this and confirmed the advice Justin gave in this post is what Albertsons asked us to recommend as a best practice for this particular question/issue:

We reviewed recent DSD attachments from your company that have been uploaded. With both your Venod Number and Vendor Sub Account starting with 0 we recommend putting an ' in front of those numbers. This will make sure that the full numbers get over to them without the leading 0s getting dropped. Otherwise, they recommend you reach out to your Albertsons contacts for questions about your vendor number.

[jschumann2]

I did try that but it kept giving me an error that it had to be a number between 00000001 and blah blah.  Albertsons suggested downloading a fresh copy and submitting so I did and we will see what happens with that. 

[CommunityJedi22]

Sorry for the delay and please let me know how it goes for you