CIC status "Attribute value must be in list" for US Foodservice

[Kateryna]

Hello, Community Team!

Please could you assist with the clarification of CIC status "Attribute value must be in list" for US Foodservice?

We've got back our GTINs for review:

00773479404043

00773479407334

00773479404036

00773479404029

Thank you in advance. 

[JustinW]

Hello @Kateryna. You would need to reach out to your US Foodservice contact and see what attribute they are requesting to be updated and also obtain a Valid Value list that they accept for that attribute.

[Kateryna]

Thank you! I will. 

Could you please explain, what does it mean "Change_By_Refresh_Message?" as is stated in Corrective Action Code? 

What is the procedure - isn't it just "Modify Item - Save- Validate" in Item Management?

Thank you,

[JustinW · Accepted solution]

@Kateryna Yes, the Change By Refresh Message is just saying the update is sent when the GTIN is saved. The steps would be to update the GTIN, validate, and then save.

[Kateryna]

Great, thanks a lot!

[Heidi]

We are having the same issue with US Foodservice, that our items are coming back with a CIC Code that a Valid Value must be on a list, but they don't tell you what attribute this CIC Code is for.  I have reached out to US Foodservice and they still have not gotten back to us. 

[JustinW]

Hi @Heidi, thanks for reaching out in the Community. When you reached out to US Foods did you reach out to PIMQuestions.Shared@usfoods.com we have seen success with messaging here before.