Customers sometimes encounter the error "gdsn312 : Ordering Unit Indicator (isOrderableUnit) must be true for at least one GTIN within a hierarchical configuration." The error can vary by unit indicator that is needed. Let's look at how to resolve these types of errors.
For the error in question, check your item and you will see you do not have the Ordering Unit Indicator set to True for at least one of the items in your hierarchy.
The Unit Indicators are attributes you populate for every item in your hierarchy. Across your hierarchy items, these indicators must have a value of True for each attribute based on what is accurate for your products. These values can vary by the recipient and by different hierarchies your item could be linked within. Here’s what we mean:
For this example, let’s consider a hierarchy made of a Case and Each (Case/Each). In this example, only the Each is a consumer unit. Here’s one way the unit indicators could look between the Case and Each:
Case GTIN Each GTIN
Consumer Unit Indicator False Consumer Unit Indicator True
Base Unit Indicator False Base Unit Indicator True
Ordering Unit Indicator True Ordering Unit Indicator False
Dispatch Unit Indicator True Dispatch Unit Indicator False
Invoice Unit Indicator True Invoice Unit Indicator False
Please note, the Unit Indicators in this example have a value of True for every indicator but across the two different item GTINs. If you try to publish an item where you do not have a value of True for one of the indicators across the hierarchy, you will encounter errors.
Please post any questions you have below.
I get the same exact error, comes up as code PI6216. Can you please elaborate, i am unclear with the below explanation:
Please note, the Unit Indicators in this example have a value of True for every indicator but across the two different item GTINs. If you try to publish an item where you do not have a value of True for one of the indicators across the hierarchy, you will encounter errors.
What is meant by "across the two different item GTINS"?
Below is an example of my setup for a CA of 7 pcs within a carton and an example of one EA within. I am getting error code PI6126 on all my EACH styles within the case. But it makes no sense to mark YES for ordering unit because Kroger does not order the EA, they order the CA. So why does one EA within the case have to be marked YES are ordering unit? Hope this makes sense..Thanks for the help!
Hi, I am getting the same orderable unit indicator must be set at one GTIN level when validating 00620255512044:
the EACH is set as such:
and the Case is set as such:
can you help?
Hi there @CommunityJedi22, looking through some of the comments above I too run into a similar error but am not able to resolve.
At the CASE level hierarchy I have TRUE for ordering, dispatch, invoicing unit (as you show in earlier comments)
At the EACH level I have TRUE for consumer unit and base unit and FALSE for ordering, dispatch, invoice.
However when I go to validate them as a linked hierarchy I get the error "Ordering Unit Indicator (isOrderableUnit) must be true for at least one GTIN within a hierarchical configuration." -- do I not have at least TRUE for one hierarchical config?.... eg. CASE level.
I get the error
Hi @BeanVIVO, thanks for reaching out!
The indicators for items can vary depending on what is shipped, which items in the hierarchy have a GTIN or UPC present on the physical item, and how the Recipient purchases this trade item itself. Please review these definitions of the Indicators in our system to see which best fits your item. They are found in the 'IM Participant Dictionary' tab of the Item Management Participant Dictionary, here: https://community.1worldsync.com/t5/IM-Release-Notes/IM-Release-8-45-Overview-Video-for-IM-and-DC/ta...
Let us know if this helps!
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Last update:
05-09-2023
04:18 PM
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