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CommunityJedi22
Community Manager
Community Manager

There is currently a backlog of transactions in IM that could cause delays in processing.  We identified a few large customers who sent huge amounts of data all at once that created this backlog.  We will continue to monitor and post updates here.

We apologize for any inconvenience.

Comments
MWGloves
New Contributor

Do you have an idea when the data will start processing? 

ilorocskincare
New Contributor

Hi - can you tell us when this will be cleared up?  I haven't been able to save any of my data for new item setup.  It gets stuck in Draft status and loses most of the data entered.

CommunityJedi22
Community Manager
Community Manager

Good morning.  The IM transaction backlog is much smaller now but not yet complete.  We are monitoring this very closely.

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Last update:
‎09-30-2021 10:35 AM
Updated by:
 
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