More Ways to Contact 1WorldSync

[CommunityJedi22]

Please click this link for more ways to contact 1WolrdSync:

https://1worldsync.com/contact-us/

[nancyVigo]

I purchased the MDM/VIP Kroger Training and Education Webinar Workshop for today and have not received a link to join.  The order number is 557-SO48319.  Thanks!

[jcharles]

@nancyVigo  Please send a note to education@1worldsync.com and they can assist with any troubles you are having with the Webinars.

Thank you!

[AJ]

Good afternoon, I need some assistance please in adding publications to submit to our Canadian customers, can you please help? Thank you

[JustinW]

Good afternoon AJ. What can we help you with, also feel free to submit a ticket to technicalsupport@1worldsync.com and we can answer questions from there as well.

[adfpr08]

Hi - 

I am trying to get items published to IMA.  When I validate I do not receive errors, however, IMA has critical errors that I need to resolve.   Below are the two of the most recurring errors they are getting.  I am not sure where to find and select the US_FDA_NFP_2020 - any insight you can provide? 

• Need to select contain US_FDA_NFP_2020 (Current Label).
• Nutrient Calories from Fat (ENERPF) is required for Food products and Nutrient Format Type Code Reference does not contain US_FDA_NFP_2020 (Current Label)

Thanks Deb

[CommunityJedi22]

Hello @adfpr08 and thank you for reaching out via our customer community.  The best practice for your question would need to add Food and Beverage Products Playlist and attribute to add under "Is Nutrient Format Type Code Reference Code for US_FDA_NFP_2020."  

For Nutrient Calories from Fat (ENERPF) make sure you populated calories correctly just need to change to that specific one

[sbrewster]

Hello, how do I find out who the sales rep is for my company?

[CommunityJedi22]

Hello @sbrewster and nice to chat with you again.  That is a great question.  Let me check on that for you and get back to you.  That info is not posted in the community but let me see what I can do...

[sbrewster]

Hi @CommunityJedi22 were you able to find anything out regarding this? Thank you!

[CommunityJedi22]

Hello, I apologize for not posting again.  I asked your rep to contact you after our conversation here.  Unfortunately we don't post all the account rep info here...