10-12-2023 01:02 PM
I’m trying to submit an item to Kroger..and I received a response back that they wanted me to change the net content quantity and unit of measure.
Good enough, I did have to change it,….but, the choice I need to pick, is not in the pulldown menu?
I want to write 12 fluid ounces, because, they asked me to. I only see ounces and I know that won’t fly.
I'm starting to think i'm not in the right place. I see this in the Family Tree.
Any suggestions? On the 1WS item management side, it says 12 fluid ounces. This is in VIP that i need to change.
10-13-2023 04:45 PM
I worked with my Kroger content and he cleared some things on that side and asked us to try to submit again. We got this error back:
00613008763831:CIC999:Item Returned for Review:ITEM FOUND IN SUBMITTED STATUS|ITEM FOUND IN SUBMITTED STATUS
I recommend you contact the SEG team @ 844-277-6165 and ask them if an IMF has been assigned. We might have this resolved but we need SEG to confirm a IMF is assigned.
Have a great weekend!