They want me to change UOM, but I can't?

[jackieb]

I’m trying to submit an item to Kroger..and I received a response back that they wanted me to change the net content quantity and unit of measure. 

Good enough, I did have to change it,….but, the choice I need to pick, is not in the pulldown menu? 
I want to write  12 fluid ounces,  because, they asked me to.  I only see ounces and I know that won’t fly.

I'm starting to think i'm not in the right place.  I see this in the Family Tree. 

Any suggestions?    On the 1WS  item management side, it says 12 fluid ounces.  This is in VIP that i need to change.

[CommunityJedi22]

@jackieb Thank you, Happy Friday, and hope you feel better.

[jackieb]

Good Morning Again, 

1WS always playing tricks.  It falls back to not accepting it. This is today, now. 

Yesterday, someone did get back to me from Kroger, and they showed me where they wanted it to say 16 fluid ounces..and, it did i told them!  And showed them.  But they didn't get back to me. 

[CommunityJedi22]

Hello @jackieb .  We took another look this morning and noticed something we want to call to your attention.  You made the update but need to select NEW for the changes to flow through to Venus
This could be why your Cat Manger isn't seeing it.

[RenaeB]

@jackieb 

Below is a screenshot of where you need to select NEW and then submit. 

[jackieb]

Ahhh, ok, but that change, is through the VIP no?  So, i have to go back in to IM to publish through there as NEW?  Did I get that right?  Plus, i never changed that in IM, because, it always said it there. 

I will try it again for sure, but, just wanted to get that out. 

[jackieb]

OOOOH, ok, I'm new to the VIP side.  I only usually do the IM, and then we have our brokers and sales do the VIP side.  I will go give it a shot.  Thank you both for your help. 

I'll be back if not!  hehehe. Thanks again! 

[jackieb]

I want to thank you both!!! I just got the IMF Submitted sheet!  I believe, that's the golden ticket!

Have a great weekend!  I hope this is it for now. 

Jackie 

[jackieb]

IMF ID 2358784

SUBMITTED

AZ HARD VARIETY 12PK/12OZ ALUMINUM CANS 12.00 FO

I got this...but, still says in supplier, and still wants me to change... 😞  

[RenaeB]

Hello @jackieb

Let me reach out to Kroger to see exactly what is needed. 

Net qty & content should be the package as a whole - which would not be 12 oz. 

I will follow back up. 

[jackieb]

i was wondering that..but, the message said, to change to fluid ounces..not that they didn't like the number.  I was wondering.  I was actually writing w/ someone there?  and, they never got back to me. I did just write them that i have the imf email?  

thank you for checking with them also.  you have bigger pull!  🙂