ā09-20-2023 01:52 PM
Hello,
I created some items and noticed that even though I received approval for these items they are stillin the Assigned to me Queue.
In the Kroger Hierarchy Data section I filled out all the required info for the cases ONLY, was I supposed to fill out the same Data for all the Eaches as well before submitting?
Just wondering if they were approved why are they showing as In process...
Let me know, thanks for your help.
ā09-21-2023 09:57 AM
To be clear can the items that are already completed and in the Completed queue be removed from the Assigned to me queue?
ā09-21-2023 10:02 AM
Hello @STARGIRLJA29,
The reason the GTINs are 'assigned to you' is due to the fact that you validated/updated those skus last. The only GTINs we are showing that are assigned to you are 'In Process - Supplier'
If these GTINs are not needed - you can 'DELIST' and remove them from the 'In Process - Supplier' section.
Select ALL GTINs not needed - and 'DELIST'
Please let us know if you have any further concerns.
As always, thank you for utilizing the 1WS Kroger Community! š
ā09-21-2023 10:21 AM
Hi,
Ok that helped!
I delisted only the items that are already in the Completed queue...
I do not want to delist the other items... these were the rejected items- that were already set up in the system...however they are not in the completed queue...so I will leave them in the assigned to me queue.
Thanks!
ā09-22-2023 10:17 AM
Hello @STARGIRLJA29 I see now we took you on a different tangent than the simpler answer to your question. I apologize for that. The items assigned to you in VIP really cannot just be removed by you. The assignments are auto-assigned based on the user who most recently submitted the item(s) in question in VIP. Assigned to you does not necessarily mean there is action to take rather, just advises whop owns the current actions based on the last person to submit it. Does that help?
ā09-22-2023 11:03 AM
Hello,
Noted on below, yes this helps, thanks a lot!