04-27-2022 04:22 PM
20851034008685:CIC999:Item Returned for Review:Consumer items contain specific errors.~00851034008681:CIC999:Item Returned for Review:Pls add Calories, Total Fat, Sodium, Total Carbohydrate & Protein.
I have looked and they are in there, why is it telling me they are not in there?
04-28-2022 09:33 AM
Linda,
Welcome back and I would be happy to help you resolve this. Kroger has the following validations regarding Data Quality Checks on Nutrifacts.
Suppliers might get back a CIC message that indicates some nutrient information is missing.
The Nutrient Basis Quantity Type Code that should be used is BY_SERVING, otherwise no nutrient content flows downstream in Kroger’s system.
What I noticed when I reviewed the Nutrient facts on your item, I see a discrepancy on the Nutrient Basis Quantity Type Code. The documentation from Kroger indicates that the Quantity Type Code should be BY_SERVING. You have By Package or Container, So I would convert your nutrients to By Serving and try to resubmit to Kroger.
04-28-2022 09:42 AM
Thank you, it validated.....fingers crossed