I am getting this message but I am using numbers. I tried with or without a decimal and I am still getting the same message.
1 Solution
Accepted Solutions
Hello Kelley (@ktrevino), welcome to the customer community. Thanks for reaching out.
We noticed that in the meantime you have sorted this error and are no longer receiving it. However, there are 2 others that need to be rectified before submitting the hierarchy to Kroger.
KRDAM16328 One Digital Asset or External File Link with Type of Information = “Product Image”, Image Source = “1WorldSync”, “Syndigo” or “Kwikee”, Image Facing = “Front”, Image Orientation Type Code = “No Plunge Angle” or left blank, and Image Background populated is required. If there is no image because packaging is not final, add an External File Link with Type of Information = “Product Image” and Image Source = “Product Final Packaging Not Available Yet”. For GDSN items, you may need to correct data in the data pool. Item (00081864226102).
For your images on the Each level of your hierarchy, please add the Image Facing (one and only one image needs to be facing Front) and Image Background (either White or Transparent) information. Please check the following article for more information about Kroger Product Image Requirements.
KR5447 Manufacturer Suggested Retail Price, Manufacturer Suggested Retail Price Basis and Manufacturer Suggested Retail Price Basis UOM must either all be provided or all be left blank. Item (10081864226109)
KR5448 Manufacturer Suggested Retail Price is required for items that have an Item Submission Reason Code and Promotional Cost is zero. Item (10081864226109)
After solving the image error, please also add the MSRP for your item here:
For more details about the next steps and an items workflow in Product Introduction, you can also use our Reference Manual for GDSN Information Providers.
Please let us know if there is anything else we may assist with for this hierarchy or request and we would be delighted to. Thank you!
Hello Kelley (@ktrevino), welcome to the customer community. Thanks for reaching out.
We noticed that in the meantime you have sorted this error and are no longer receiving it. However, there are 2 others that need to be rectified before submitting the hierarchy to Kroger.
KRDAM16328 One Digital Asset or External File Link with Type of Information = “Product Image”, Image Source = “1WorldSync”, “Syndigo” or “Kwikee”, Image Facing = “Front”, Image Orientation Type Code = “No Plunge Angle” or left blank, and Image Background populated is required. If there is no image because packaging is not final, add an External File Link with Type of Information = “Product Image” and Image Source = “Product Final Packaging Not Available Yet”. For GDSN items, you may need to correct data in the data pool. Item (00081864226102).
For your images on the Each level of your hierarchy, please add the Image Facing (one and only one image needs to be facing Front) and Image Background (either White or Transparent) information. Please check the following article for more information about Kroger Product Image Requirements.
KR5447 Manufacturer Suggested Retail Price, Manufacturer Suggested Retail Price Basis and Manufacturer Suggested Retail Price Basis UOM must either all be provided or all be left blank. Item (10081864226109)
KR5448 Manufacturer Suggested Retail Price is required for items that have an Item Submission Reason Code and Promotional Cost is zero. Item (10081864226109)
After solving the image error, please also add the MSRP for your item here:
For more details about the next steps and an items workflow in Product Introduction, you can also use our Reference Manual for GDSN Information Providers.
Please let us know if there is anything else we may assist with for this hierarchy or request and we would be delighted to. Thank you!
