09-12-2022 04:15 PM
The last update to pre-prod appears to be generating numerous sync errors that are getting sent to our test system. We did not send any AS/2 messages to trigger these.
I would paste a view of the enormous work list but I don't seem to have permission. It looks like 54 messages were generated in a short time.
09-12-2022 04:39 PM
Thank you for those additional details. It helps a lot. It appears that all of the errors I see in your PP worklist are related to a test recipient we sometimes use, GLN 7701115113021, TRAINING GLN RETAILER. Perhaps our teams were using that in your initial setup and one of the updates this weekend triggered these errors. Can you delete the publications for this recipient unless they are otherwise needed? I apologize for any inconvenience as I am not sure why these errors triggered all of a sudden for you0.
09-12-2022 04:21 PM
Hello and thank you for reaching out. Can you try again to post a screen capture?
09-12-2022 04:30 PM
09-12-2022 04:39 PM
Thank you for those additional details. It helps a lot. It appears that all of the errors I see in your PP worklist are related to a test recipient we sometimes use, GLN 7701115113021, TRAINING GLN RETAILER. Perhaps our teams were using that in your initial setup and one of the updates this weekend triggered these errors. Can you delete the publications for this recipient unless they are otherwise needed? I apologize for any inconvenience as I am not sure why these errors triggered all of a sudden for you0.