@Haute Welcome to the customer community. Thanks for reaching out.
From what I can see the item has been published to Kroger but was not topped off and the Kroger Hierarchy Data page is empty
You would need to log into Product Introduction https://1worldsync.com/login/ , choose Kroger as the option you want to go into and use the GTIN quick search to look for the item you published to Kroger.
You would then need to click on the item and add the data Kroger needs to be added to the Kroger Hierarchy Data page. Here is a guide that explains that process in greater detail https://community.1worldsync.com/t5/IM-to-VIP-Training/101-Basic-Hierarchy-Level-Data-in-Product-Int....
Once you do that and after you validate the item you can submit it so that Kroger may review it and decide to assign it an IMF(Item Maintenance Form) number.
If you have any further questions please let me know. Thank you and have a great day.
Thank you for reaching out to our customer community. Welcome.
We use hover text in IM and PI so you can hover your mouse over an attribute name for further details as to what that attribute is asking for, for example:
Kroger Dispatch Unit Initial List Cost - this is the initial cost you charge Kroger for the dispatch unit per region and distribution channel:
Please review the hover text for any attribute(s) in question.
As for the error you receive when attempting to validate at the Kroger Hierarchy Data level, there are 2 sets of validation rules that run for hierarchies, 1 set of validation rules for each individual item, then hierarchy validation rules for the hierarchy overall (Case and all Each items linked), you must validate each individual Each item in order to Save successfully, otherwise, they save as Draft, once you validate each individual Each item, then validate at the Kroger Hierarchy Data level (in this case there are still validation errors for each individual Each item so all are saved as Draft currently).
Let us know if you have any additional questions.
