Warning message

[A_Flower]

Good morning,

I have the following warning for Associated Grocers of New England, and I'm not sure exactly what it means.

The only thing we have in our external file is the URL for our Kosher Certificate. I have clicked true on "Primary Image", but that didn't take away the warning. Can you please assist? I've attached a screen shot of the external file.

Thank you!

A_Flower

WARNING: Please identify which Product Image is the Primary Image (externalFileLink/primaryImage). The primary image should be the main front facing image which represents the product.

[CommunityJedi22]

Hello, A_Flower.  I took a look and see your publication but no CIN message was created.  This is because that trading partner does not have a Targeted or General subscription to you.  Can you take a look at their Implementation Guide to see what is needed for them to subscribe to you?

[A_Flower]

I've tried, but when I go to their landing page it requires a password.

[CommunityJedi22]

Is there someone like a buyer or other contact with this trading partner you can ask to provide you their guide or provide you the necessary access?

[A_Flower]

I just got a hold of our broker and he provided me with a contact at AGNE.

I've reached out to her, and am awaiting a reply.

[sbrewster]

Was there ever a solution to this? I am having the same error

[CommunityJedi22]

Hello @sbrewster I apologize for the delay as I missed your comment.  The previous user's issue was because they did not have a subscription from their trading partner.  Can you take a look to see whether you do and if not, reach our to your contacts and ask them for the steps to get a subscription from your trading partner?