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Support

JRB
New Contributor II

5 hours ago

Unable to enter a support request, priority drop down is empty and it is a mandatory field to submit a ticket.

1 Reply

Val
Community Support

3 hours ago

Hello @JRB and welcome back to the customer community.

We are sorry for the issue you are encountering. This is a know issue and it is still investigated. We have a thread about it here: Issue Creating and Managing Tickets in the Community Platform.

In the meantime, you can raise a ticket by also emaiing us directly at technicalsupport@1worldsync.com or 1ws-technicalsupport@syndigo.com,

Thank you.

 

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