04-26-2023 11:02 AM
I am trying working to set up the hierarchy of a shipper, but when I search for the UPC of the contents, the only items showing up are the cases, not the unit? I have the unit set up and they are linked to the cases in a separate hierarchy, I just can't get them added to the shipper. Help!
04-26-2023 01:15 PM
Hello, and thanks for reaching out to the Community. We are currently working on an issue to resolve issues with the search feature when adding GTINs in hierarchies.
04-26-2023 01:48 PM
If you are referring to linking items, I'm having the same issues. They replied back to my post stating they are working on the issue.
A_Flower
04-26-2023 04:36 PM
Hello. This issue has been confirmed by our technology team to have been resolved. Please test and let us know if you are still seeing any issues.