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Registration status failed

TaraDeJong
New Contributor II

‎04-17-2023 03:20 PM

In PROD for GLN 0016000110151 there are 2 GTIN's that show registrations as failed, how do we resolve? 00016000478794 and 00016000478787.

In Pre-PROD for GLN 005830000015 we have 1 GTIN that show registration as failed, how do we resolve? 00065633134157

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2 Replies

CommunityJedi22
Community Manager
Community Manager

‎04-17-2023 03:40 PM

Hello @TaraDeJong We are taking a look at this for you now...

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CommunityJedi22
Community Manager
Community Manager

‎04-17-2023 03:46 PM

@TaraDeJong I took a look and teh parameters we confirm for a quick reset are not met here.  Can you create a ticket with Technical Support so they can escalate to our tech teams to reset for you at higher levels?  Sorry I am not more help on  this one

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