cancel
Showing results for 
Search instead for 
Did you mean: 

Recipient Request Review

lflanary
Contributor III

I have several item sunder Recipient Request Review - most, if not all, have been corrected but the earlier date of the issue still shows up in this field.  When I check for Sync Exception Report on these items/customers, it comes back with no responses.  How do I get these issues removed?  Thank you!

1 Reply

CommunityJedi22
Community Manager
Community Manager

Hello and thank you for reaching out to us in the Community.  I am happy to help but really would need to look at these errors for you at a more granular level.  Would you want to private message an example GTIN?  If not, you could open a ticket with our Service Desk so we can review at the GTIN level.  I am offering multiple options based on your level of comfort sharing GTIN information here.