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A_Flower
Contributor III

Good afternoon,

I just noticed the below item that just randomly appeared, but when I try to look up the work history there isn't anything there.

This is not our item number, nor do I know where it came from.

Can you please help?

A_Flower_0-1698259277325.png

Thank you in advance!

A_Flower

1 Solution

Accepted Solutions

BigBuford
Moderator
Moderator

Hello Andrea, 

We've now begun the GTIN removal on our end. Please refer to ticket CXTECH-35703 for additional follow-ups. 

View solution in original post

3 Replies

BigBuford
Moderator
Moderator

Hello! I apologize for the delay in responding to you. I have reviewed the item and it does show on our end it was created as a "Draft" item within Item Management. Since no information was saved or modifications have been made to this item, unfortunately, it does not show us which user created it. However, if you'd like the GTIN removed form your company's Item Management we can then create a ticket for a GTIN Purge. 

Thanks! 

A_Flower
Contributor III

Thank you for your reply! Yes, please purge this GTIN as it is not ours.

BigBuford
Moderator
Moderator

Hello Andrea, 

We've now begun the GTIN removal on our end. Please refer to ticket CXTECH-35703 for additional follow-ups.