Publishing

[Sthacker]

Good day, I have two items I have been truing to publish. keep getting this error:  

Your parent and child direct link quantities should match your parent Item Total Count of All Products (totalQuantityOfNextLowerTradeItem)

I have changed the counts added just a one, nothing working. any help!

[jcharles]

@Sthacker 

Welcome back to our online community! I would love to help you to resolve this validation.

Can you share the GTIN in questions?

[Sthacker]

10057836426693

10057836428932

thank you

[Sthacker]

@jcharles 

10057836426693

10057836428932

thank you

[jcharles]

We will look at 10057836426693 

The Case has 12 units inside the case, see the highlighted spot below. 

The Total Count of All Products you have populated with 24, it should be 12.

[Sthacker]

I didn't even look at that, thanks I will go back in and get it straighten out 

[jcharles]

10057836428932 is the same, 

You have 28 for Total Count of All Products, these two need to match. 

[Sthacker]

Have it all working now thanks so much!