‎03-06-2026 08:44 AM
Good morning,
I've been publishing a few items to DoorDash, but now I'm second guessing myself.
Since they are a personal shopping service, should I be publishing at the unit level (since that's what they are picking up) or doesn't it matter?
I published the previous items at the case level, but now I'm thinking it should be unit level.
Thanks in advance!
A_Flower
‎03-06-2026 10:29 AM
Hello @A_Flower, it's great chatting with you again.
In general, retailers prefer to also receive information for the logistical units - how the items are dispatched and ordered. Most of the times, this will be at a Case/ Display/ Pallet level. After checking the publications your trading partner is receving, I can confirm most hierarchies also contain the logistical units as well, so publishing the Cases is recommended. Thank you.
‎03-06-2026 10:29 AM
Hello @A_Flower, it's great chatting with you again.
In general, retailers prefer to also receive information for the logistical units - how the items are dispatched and ordered. Most of the times, this will be at a Case/ Display/ Pallet level. After checking the publications your trading partner is receving, I can confirm most hierarchies also contain the logistical units as well, so publishing the Cases is recommended. Thank you.