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Publication Errors Net/Gross Weight & Ti-Hi Issues

NatalieCashiola
New Contributor II

I have tried various things to resolve these errors and I am stuck.

Each GTIN = 00036800032927

Case GTIN = 10036800032924

Ti-Hi = 20*9

Case Count = 12 retail packs per case

NatalieCashiola_0-1785767213545.png

 

3 Replies

Val
Community Support

Hi @NatalieCashiola, it's great chatting with you again. Welcome back.

Because the Gross Weight of one item is 0.79 pounds, the Gross Weight of one Case containing 12 consumer units must be at least 0.79 times 12, so at least 9.48 pounds (probably a little more, as it should contain additional packaging, but it cannot be less). Currently one Case weighs:

Val_0-1785770063138.png

So either the Gross weight on the consumer unit is too heavy, of the Gross Weight on the Case is too light. or both.

Thank you.

NatalieCashiola
New Contributor II

Thank you. Can you please advise how to fix these errors?

Each GTIN = 00036800032958

Case GTIN = 10036800032955

Ti-Hi = 24*5

NatalieCashiola_0-1785782738177.png

 

 

Thank you, @NatalieCashiola

The measurements of the Each and of the Case are very close to each other and the system recognizes that the Eaches may not all fit inside the Case. Please check the Each and the Case Height, Length and Depth and ensure they are populated as intended for all Eaches to be able to fit inside a Case.

The Ti and Hi in this case are fine and not related to the validation errors you were encountering.

Thank you.