06-13-2022 04:24 PM
Is this a new requirement for McLane? My items are indicating that this is Mandatory? When I select McLane from the dropdown and indicate ALL it still errors out
See item 1074759917666 as an example
06-13-2022 05:04 PM
Hello,
Are you creating a new GTIN and are running into this error? Or is this happening on an existing item? I am digging into this error for you but I want to make sure of the circumstance.
06-13-2022 05:06 PM
it was an existing item - I checked a few other McLane activities and this is not mandatory so I wonder if there is an attribute populated triggering this?
06-14-2022 08:09 AM
Hi Cathie,
I am searching for 10747599176668, adding the check digit. I still cannot find this GTIN under your Global Location Number?
06-14-2022 07:23 PM
here is another item getting the same error 20747599420485
06-15-2022 04:23 PM
Hello Cathie,
I was reviewing the second GTIN that you provide and I am not seeing the error. I did check and you have been able to successfully publish and submit to McLane.
Do you still require assistance with this GTIN?
06-29-2022 04:14 PM
@jcharles my item 10747599414043 is erroring on the same attribute again. This is causing the item to fail Mclane validation. I tried to clear the field but it says it it mandatory?
06-29-2022 04:19 PM
@jcharles I think i got it worked out - If I use a playlist to validate, it populates this field but I need to select the pull down to identify the actual GLN represented