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Hierarchy issue / Inner Pack Qty and Qty of Next Level Items

Cls0324
New Contributor II

For McLane requirement, I cannot get the inner pack qty and qty of next level items correct. I believe the hierarchy quantities however are correct. Please help. 

Also, how do I get permission to upload images and documents?

4 Solutions

Accepted Solutions

CommunityJedi22
Community Manager
Community Manager

On an Each level GTIN, your Qty Next Level Items should always be "1" and you had "6."  I also removed the values below and it validates successfully.  Can you please double-check that this does not compromise your product content and if not, send it to Mclane.

Case 40878114022236 has 6 inner packs...removed
Pack 30878114022239 has 6 inner packs...removed

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CommunityJedi22
Community Manager
Community Manager

Your Each is Qty of Next Level Items = 1, which is what I changed and reported to you and it validated successfully Friday after that change.

CommunityJedi22_0-1656359683385.png

 

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CommunityJedi22
Community Manager
Community Manager

As I mentioned in the previous part of this thread, you did not need to populate the "Innerpack" values because those are for items without a GTIN which you did not have.  You have a GTIN for your pack level.  These are all of the changes I made to help you validate your hierarchy:

* Changed Qty of Next Level Items to "1" on your Each level GTIN as it always has to be on an Each 00878114022238

* Case 40878114022236 had "6" for inner packs which I removed

* Pack 30878114022239 has "6" inner packs which I removed

Doe, this make more sense?

View solution in original post

CommunityJedi22
Community Manager
Community Manager

Hello @Cls0324 I hope the rest of your week is going well since we last chatted.  I made another update to your profile.  Can you try adding an image and let me know if you encounter that same error?

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26 Replies

CommunityJedi22
Community Manager
Community Manager

Hello and welcome back.  I am happy to take a look for you.  Can you provide me with your publication level GTIN?

Sure, it is 40878114022236. It is not published as of yet. Just entering a new set of items and ran into the problem with validating the hierarchy.

Cls0324
New Contributor II

I would have shared the spec sheet here for review but I am unable to attach documents or images and I do not now why.

CommunityJedi22
Community Manager
Community Manager

On y our pack level GTIN, you populated a value of 6 for Inner Pack.  That reflects the number of non-GTIN contained but you have a GTIN on the Each so I wonder if that value of 6 is the issue.  Your Inner Pack value of 144 on the Case could also relate to the issue.  

I made changes and I still get the error. I do not know what to do to fix. A case has 24 cartons of 6 consumer units. A carton has 6 consumer units in it. I believe I have it correct in the hierarchy but there's something wrong with the qty of next level fields???

CommunityJedi22
Community Manager
Community Manager

Your link quantities and your qty of next-level items align but the declared values in other areas can impact those numbers from a validation standpoint.  I am looking again...

CommunityJedi22
Community Manager
Community Manager

On an Each level GTIN, your Qty Next Level Items should always be "1" and you had "6."  I also removed the values below and it validates successfully.  Can you please double-check that this does not compromise your product content and if not, send it to Mclane.

Case 40878114022236 has 6 inner packs...removed
Pack 30878114022239 has 6 inner packs...removed

Thank you! It worked. You still have not advised why I can't attach files or images here.

CommunityJedi22
Community Manager
Community Manager

Hello, sorry I missed that question.  Can you try again and advise?  I just updated your profile.