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Kroger-CIC review error

niteishk
Contributor

‎08-29-2022 11:54 AM

Hi we are getting below CIC error from Kroger, Do let us know what needs to be done to resolve this.

10011110100914:CIC999:Item Returned for Review:THIS PROCESS IS NOT USED FOR THIS ITEMTHIS PROCESS IS NOT USED FOR THIS ITEM

10011110100945:CIC999:Item Returned for Review:THIS PROCESS IS NOT USED FOR THIS ITEMTHIS PROCESS IS NOT USED FOR THIS ITEM

2 Replies

jcharles
Moderator
Moderator

‎08-29-2022 12:04 PM

Welcome back Niteishk!

I am not sure what the error message is referencing in Kroger's portal. If you have any questions regarding VIP, you can always reach out to the Kroger Supplier Engagement Group for assistance.  They have representatives specifically dedicated to helping you successfully submit your items.  If there are any technical issues, they will reach out to us.  The Kroger Supplier Engagement Group can be reached at 844.277.6165.  

niteishk
Contributor
In response to jcharles

‎08-29-2022 01:49 PM

Thank you Jcharles.