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Kroger API Class

lflanary
Contributor III

‎06-12-2025 08:56 AM

Per the instructions I added the Kroger Class as an alternative.  Received a CIC from another customer says "invalid value of Kroger Class for alternate classification agency.  Do I only apply the Kroger Classification on Kroger labeled products or all products we publish to them?  Thanks!

16 Replies

Kateryna
Contributor

‎10-21-2025 12:01 PM

Hi @Theo ,

Thank you, 

Do you mean we can disregard 20 review CICs regarding this KROGER_CLASS notice? 

If it doesn't affect the publications to other trading partners isn't there any possibility to skip this CIC so it wouldn't reflect in our account? 

Thank you,

 

DanV
Moderator
Moderator

‎10-21-2025 12:22 PM

Hello, @Kateryna , and welcome back.

Our escalation teams are working on a solution where the Kroger Class will only be sent to Kroger on the outbound CIN once implemented, and moving forward, you shouldn't receive Review CICs for Kroger Class from any other recipient aside from Kroger. For those Review CICs that are already there, each recipient would need to send an updated CIC to overwrite the Review.

Kateryna
Contributor

‎10-21-2025 12:29 PM

Wow, good news, thank you!

As for the existing Review CICs (that are already there), do we need to contact the recipients directly and ask them about the update or will the system be updated automatically and then the CICs will be changed?

Thank you for your patience - there are still so many questions to cover. 😊😉

 

DanV
Moderator
Moderator

‎10-21-2025 01:05 PM

Hi @Kateryna 

I have a note to circle back to this post after this solution has been implemented and we have more details.

 

Kateryna
Contributor

‎10-21-2025 01:18 PM

Thank you, @DanV and the Team!

Have a nice day ahead.

0 Kudos

DanV
Moderator
Moderator

‎10-23-2025 02:18 PM

Hi @Kateryna 

We implemented a fix yesterday, 10/22, so that Kroger Class will only be sent to Kroger moving forward.

For those Review CICs received before the fix was implemented, please republish those items from Manage Publications using the “Republish” option. When the recipient sends an updated CIC, it will overwrite the Review CIC about the Kroger Class.

DanV_0-1761243502215.png

 

 

Kateryna
Contributor

‎10-23-2025 04:06 PM

Hi @DanV ,

It a great news!

Appreciate your and your Team' s assistance!

Will proceed as recommended. Undoubtedly, this will help others as well. 

Thank you and have a great day.