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Item Management Not Saving Changes

MeFerrell
New Contributor II

Hello. 

A team member and I are both experiencing an issue in item management where are changes are not saving and the item we worked on is not showing in the worklist. Is 1WorldSync experiencing system issues at this time?

1 Solution

Accepted Solutions

Julie
Moderator
Moderator

Hello again @MeFerrell, I checked the worklist and I am able to currently see the item modifications that have been requested and processed. 

At the time of reporting, there was a backlog and that is why weren't able to see the updates after making them. This has just been posted regarding the backlog: https://community.1worldsync.com/t5/Maintenance-Flash-Messages/Backlog-of-IM-Transactions-in-Prod-6-...

Please let me know if there is anything else I can help with.

View solution in original post

2 Replies

Julie
Moderator
Moderator

Hello @MeFerrell, thanks for reaching out.

I'll look into it and give you an update as soon as I have one. Thank you!

Julie
Moderator
Moderator

Hello again @MeFerrell, I checked the worklist and I am able to currently see the item modifications that have been requested and processed. 

At the time of reporting, there was a backlog and that is why weren't able to see the updates after making them. This has just been posted regarding the backlog: https://community.1worldsync.com/t5/Maintenance-Flash-Messages/Backlog-of-IM-Transactions-in-Prod-6-...

Please let me know if there is anything else I can help with.